**Note: If you are using yahoo, hotmail, aol, sbcglobal.net, verizon, comcast, or similar emails, please set your email filter to accept emails from @allanimedvd.com in order to receive emails from us smoothly.
Please try not to use yahoo, and do not use att.net or bellsouth.net email to contact us,
as these providers even filter the email that we replied from your original email.
Please check email junk folder, or try to use another email to contact us when necessary.

If you do not get a reply from us for over 24hrs, the email we replied you is probably
undelivered without bouncing back to us with any delivery failure notification.
We will resend the email 3 times by gmail and hotmail but that may not reach you also.
We send shipment confirmation emails for shipped orders, please check your filter or junk folder.
For details on email blocking problem, please visit our FAQ section here.